Alicante Airport · Meet & Greet ParkingReservations: +34 684 248 508 · Airport operations: +34 611 400 215
Help centre

Frequently asked questions

Everything you need to know before dropping off or collecting your car at Alicante Airport.

Airport Meet & Greet

What happens after I make a booking?

Follow the instructions in your booking confirmation. Call our airport team approximately 15 minutes before arriving at Alicante Airport (+34 611 400 215) so we can coordinate the handover.

Where do I hand over my car?

We operate a Meet & Greet service at Alicante Airport. Your confirmation provides the agreed meeting point and instructions. Please follow those instructions, as airport access arrangements can change.

What happens when I return?

After you have collected your luggage, contact the airport team using the number on your booking confirmation. We will coordinate delivery of your vehicle at the agreed meeting point.

What if my flight is delayed?

Please tell us about the delay as soon as possible. Our team will coordinate the return based on your updated arrival information and the booking conditions.

Prices & payments

How can I see the exact parking price?

Enter your drop-off and collection dates and times in the online calculator. The calculator will show your parking options and applicable price.

Which payment methods do you accept?

Cash and bank card are available for eligible on-site payments. Any payment arrangements shown in your booking confirmation take precedence.

Are there extra fees for last-minute bookings?

A €20 late-booking fee may apply when drop-off or collection is arranged with less than 24 hours' notice, according to the current booking conditions.

Can I modify or cancel my booking?

Contact our reservations team. Any changes, cancellations and related charges are subject to the terms applicable to your booking.

Vehicle care & annual parking

Can you arrange ITV or repairs while I am away?

Yes, we can arrange ITV inspections, preliminary checks and workshop services. Please request these services in advance; additional charges may apply.

Is a car wash included?

Complimentary exterior washing is included with eligible annual plans. Other washes can be booked separately; please check your specific plan or booking conditions.

Do you offer annual parking?

Yes. Outdoor, undercover and indoor annual options are available, with terms and included airport trips depending on the selected plan.

Where can I read the terms and conditions?

Please review the terms provided during the booking process. The new website's full policy pages are being prepared before production launch.

Still have a question?

Our team is happy to help with your specific booking.

Contact Star Parking